Amid the dual crises of a global pandemic and a national reckoning with systemic racism, the U.S. philanthropic sector faces tremendous challenges and opportunities. CEP’s Foundations Respond to Crisis study found that many foundations are making new efforts to...
Community Foundation
Why Giving for Core Mission Support Matters
This post originally appeared on the New Hampshire Charitable Foundation website. As you read this, a nonprofit organization is keeping a mother and children safe from domestic abuse. An elder knows that someone from Meals-on-Wheels will be coming to check on him —...
Shaping Policy through Advocacy: One Funder’s Story
In a way, we did things in reverse. Compared with how funders usually enter into policy work, our order of operations was the opposite. In the New Hampshire Charitable Foundation’s work on substance use prevention, treatment, and recovery, we did not start by funding...
Ensuring Donors Have a Voice in Strategic Planning
If you are ever looking for a way to produce groans and hisses from your board of directors, tell them that it’s time to update your strategic plan. There are only a few special souls in this world who stand at the front end of a strategic plan and are excited about...
Encouraging Philanthropy in Changing Times
Uncertainty is a natural response to change. As such, I am not alarmed that a majority of nonprofit and foundation leaders alike are concerned that changes to the federal tax code precipitated by the Tax Cuts and Jobs Act will depress charitable giving and hinder...
Working Together to Navigate Uncertainty
There are many reasons why an individual might choose to make a donation. An old fundraising adage says that one of the top reasons why people give to charity is that they were asked. More recently, neuroscience has shown that being generous produces positive brain...
Listening to Donors: Keeping it 💯
I remember in elementary school counting 100 cheerios on the 100th day of school. Though I no longer use my breakfast as an opportunity to mark an occasion (or practice my arithmetic), this month at CEP I find myself again appreciating an important hundredth...
The New Tax Bill: Hearing from Donors Now
In a meeting a few weeks ago, my CEP colleagues and I were grappling with understanding what potential impact the new U.S. tax code might have on philanthropy. In 2016, charitable giving reached an all-time high of $390.05 billion. But what will the future look...
Barbs, Jabs, and the Roles of Community Foundations
Articles about foundations aren’t typically as full of barbs as Marc Gunther’s long piece on the Silicon Valley Community Foundation (SVCF) in the most recent edition of the Stanford Social Innovation Review. That makes it an entertaining read, but the underlying...
What Donors Value from their Community Foundation: Communication
This post from former CEP Senior Research Analyst Mark Chaffin originally appeared on the blog in May 2014. It is reposted here as part of our Rewind blog series. In our research report What Donors Value: How Community Foundations Can Increase Donor...
Learning about Donor Satisfaction: Interviews with Community Foundation Leaders
From November 12-18, community foundations across the country united in celebrating the 25th annual Community Foundation Week, a time designed to recognize the vital impact that community foundations have in their local areas. And all year long, community...
Helping Community Foundations Adapt for the Future
Community foundations today operate in an environment that is dramatically different from the one in which many of their current practices and structures were developed. After all, back when the Cleveland Foundation was first established in 1914, the U.S. telephone...
Datapoint: Donor Engagement and Donor Satisfaction
In recent years, various experts and observers have discussed the value of engaging donors at community foundations.1 The knowledge and connections community foundation staff have, and their ability to educate donors about a community’s greatest needs, have long been...
Data Point: Community Foundation Donors Value Communication from their Foundation
In our newest report What Donors Value: How Community Foundations Can Increase Donor Satisfaction, Referrals, and Future Giving we explored why donor satisfaction matters at community foundations and what donor perceptions best predict it. We noted that, while not the...
Data Point: At Community Foundations, Donors’ Demographics do not Predict Their Level of Satisfaction
In recent years, broad societal trends have affected community foundations and the way they engage potential donors. Increased access to data and analysis about nonprofit organizations—fueled by the growth of online resources like GuideStar, GiveWell, and Charity...
Purposefully Welcoming Donors to GCF Enhances Relationships
A Wonderful Problem At The Greater Cincinnati Foundation (GCF), we have a wonderful problem: two-thirds of our new donors/fund establishers are unfamiliar with our organization — let alone our mission or impact in our community. Sure, they may have seen our...
Calling Off the Search for the Silver Bullet
The research, What Donors Value: How Community Foundations Can Increase Donor Satisfaction, Referrals, and Future Giving by the Center for Effective Philanthropy (CEP) comes at an opportune time. The community foundation sector is reflecting on its history as it...
Seeking Not Just Fundholders, But Co-Investors
CEP’s most recent report takes a look at a question all community foundation donor services staff want answered: how can you increase satisfaction among foundation donors? What is the magic bullet for increasing referrals, gifts into existing funds, and overall...
Bridging the Gap: Connecting Community Foundation Donors and Community Needs
The Rhode Island Foundation was pleased to partner with the Center for Effective Philanthropy on a Donor Perception Report in both 2010 and 2013. (As the first-ever customer of the Grantee Perception Report in 2002, we recognize the importance of direct customer...
From Through to With: The Art of Donor Relations
The Center for Effective Philanthropy’s recently released report, What Donors Value: How Community Foundations Can Increase Donor Satisfaction, Referrals, and Future Giving, on what donors want and value from community foundations reminds me of my first week of...