Funders, make a plan to gather vital feedback on your work in 2026!
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On June 2, Don Matteson, chief program officer at The Peter and Elizabeth C. Tower Foundation, joined CEP’s Naomi Orensten for an informative and lively webinar about the Grantee Perception Report® (GPR). In the conversation, Don discussed what The Foundation has...
Gathering feedback and data and helping foundations act on that information is at the heart of what we do here at CEP. But we need feedback to improve, as well. To that end, in 2015 CEP commissioned Harder+Company Community Research to conduct an independent...
Being a foundation CEO isn’t so easy if you’re going to do it well, as I noted in my last blog post. There are tough decisions to be made and today — in the opening plenary of CEP’s biennial conference in San Francisco — we at CEP will share data about three areas in...
How can we as funders do a better job of hearing from the people we seek to help? How can listening to our beneficiaries help us be more effective funders? We are looking forward to engaging CEP conference participants in answering these questions during our breakout...
The following profile is an excerpt from CEP’s recent research report, Hearing from Those We Seek to Help: Nonprofit Practices and Perspectives in Beneficiary Feedback. Lifetrack in St. Paul, MN was one of three randomly selected nonprofit organizations...
Gathering, analyzing, and acting upon feedback are key priorities here at CEP. These are the values that have driven us to develop our assessment tools, publish research reports that draw on the voices of key foundation stakeholders, and devote our energy to helping...
Recently at CEP, we’ve been talking more and more about beneficiary feedback—who uses it, how much, and why. We believe that one area where listening for this kind of feedback is especially vital is K-12 education, where the voice of students is too often overlooked...
I gotta say reading Hearing From Those We Seek to Help: Nonprofit Practices and Perspectives in Beneficiary Feedback really spoke to me, not just because of our work at Social Venture Partners, but because it resonated so strongly from my days at Nestle and Microsoft,...
I was extremely heartened to read CEP’s latest research report, Hearing from Those We Seek to Help: Nonprofit Practices and Perspectives in Beneficiary Feedback. In particular, it was amazing to see that more than 92 percent of nonprofits surveyed collect feedback...
What do people actually want?Are they getting it?If not, then what should we do differently? These are the three questions that should be at the center of any funder’s strategy and operations. Yet they are far from the radar screen of many funders and implementing...