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Voices That Matter: How Nonprofits and Foundations Engage With the Communities They Support 

This report provides insight into how funders and nonprofits collect and use community feedback, and the gaps that remain in how this data gathering is supported and utilized.

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Based on survey responses from 241 nonprofits and 243 foundations, “Voices That Matter” examines how foundations and nonprofits seek to learn and collect feedback from those they serve. The report explores if and how these practices have evolved over time and reveals the challenges and opportunities that are currently facing nonprofits and foundations when it comes to hearing and learning from those they seek to serve.

The full report includes recommendations for both foundations and nonprofits seeking to strengthen their community engagement practices.

July 2025

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